Language Services
El Centro Regional Medical Center (ECRMC) recognizes that all patients have the right to informed decision-making about their health care. That’s why we require our clinical staff to utilize Interpretation and Translation Services to help deliver quality care, enhance patient-centered care, reduce risk, and to help improve overall clinical outcomes.
ECRMC provides spoken language interpretation services and American Sign Language (ASL) services to accommodate those who have limited English proficiency, or are deaf or hard-of-hearing.
Services offered include:
- Spanish oral interpretation
- Over-the-phone interpretation services are provided by CyraCom. This service is available 24 hours a day, 7 days a week. Staff and physicians will access this service.
- American Sign Language Services, provided by NexTalk video remote interpretation (VRI) platform are available 24 hours a day, 7 days a week. Staff and physicians will access this service.
Please ask an ECRMC staff member for further information about interpreter services in your own language or dial 760-229-7100.