Emergency Services

Emergency Services in Imperial Valley

Trusted, Responsive Care When Patients Need It

If you or a loved one is experiencing a medical emergency, it is essential to seek help as soon as possible. At El Centro Regional Medical Center's Emergency Department, we are always open and ready to provide you with the care and support you need during these times. Whether you are dealing with a pediatric emergency or geriatric emergency, we are always prepared to care for your medical needs.

Our highly trained medical professionals are available 24/7 to provide emergency care for various conditions, from chest pain and shortness of breath to broken bones and severe infections. We understand that emergencies can be stressful, and we are committed to providing compassionate and efficient care to every patient who enters our emergency room.

When you arrive at our Emergency Department, you will be greeted by our triage nurse, who will assess your condition and determine the appropriate level of care. Our emergency room has the latest technology and equipment to diagnose and treat various medical emergencies.

Our team of emergency physicians, nurses, and support staff work together to provide our patients with the highest quality of patient care. We are committed to ensuring that every patient receives the personalized attention and care they need to recover and return to their daily lives. Rest assured that you and your loved ones are in good hands with us.

Emergency Care for Older Adults

Discover the exceptional Geriatric Emergency Services El Centro Regional Medical Center's Emergency Department offers for older adults requiring urgent medical attention. Click here to learn more.

Other important features of the ECRMC Emergency Department include:

• 20-bed capacity (16 beds equipped with cardiac monitoring technology)
• Specially-trained Mobile Intensive Care Nurses (MICNs)
• Rapid Patient Management (RPM) triage protocol
• Accessible, convenient patient parking
• Dedicated x-ray suite
• Helicopter service
• Interpreter services

Our Emergency Department is classified as a Level IV Trauma Center.

The Patient Experience

Upon arrival to the ECRMC Emergency Department, you will register with a front desk and see a triage nurse who will gather basic information about your condition. This nurse will assess the severity of your condition and either make sure that you are seen immediately or direct you to the waiting area.

Once you are shown to a treatment room, a registered nurse will be assigned to you. A physician will further evaluate your condition, order any necessary tests, and devise a course of treatment. Patients are encouraged to have one family member or loved one with them in the treatment room.

From here, there are two outcomes:

• You will be discharged. In these cases, you will be allowed to go home with suggestions, prescriptions, or further direction from the physician. Because it's critical that patients understand what needs to be done to address their medical concern, always ask any questions if you do not understand what your doctors or nurses tell you.
• You will be admitted. If it is believed that your condition needs further attention and treatment, you may be admitted to the hospital as a patient. A physician will update your family or loved ones about your condition and what will be done to treat you.

Unmarried patients who are minors must receive permission from a parent or guardian before receiving care. In these cases, the staff will call a parent or guardian to confirm consent. If life-saving intervention is needed immediately, parents and guardians will be informed of the minor's condition as soon as possible.

Helicopter Service

For advanced care, a heliport is located on the roof of the hospital in preparation for any type of emergency. Helicopter services are provided by Mercy Air and REACH Air Medical Services; they are available 24 hours a day to deliver immediate and specialized attention when necessary.

For more information about ECRMC Emergency Department, call ECMRC today at 760-339-7100. In case of emergency call 911.